![]() Resetting Receiver does not impact the following items: Receiver or Plug-in installation. NetScaler Gateway registry settings for Receiver. Sometimes these issues come to light during the uninstall / reinstall process. Per-user registry settings that are user preferences and, for per-machine installations, all user-specific registry settings. You'll also want to make sure you meet the requirements for using Citrix Receiver there are some environmental settings like antivirus and firewall that can interfere with the installation and usage of Citrix. Visit the Tips and troubleshooting section of the Citrix Receiver overview. Repeatedly asked to save the application.ica download Any other issues ![]() If you do not see this option, you don't need to turn off update notifications.īlank window in Chrome or Unsupported function error in Firefox after launching the application In the Advanced Preferences dialog, click the Receiver Updates link.Right-click your Citrix Receiver icon in the system tray and choose Advanced Preferences.You can do this using the following steps. We recommend that you set your preferences to not check for updates. Some versions of Citrix Receiver will periodically check for updates. When the installation is complete, click OK in the Citrix online plug-in installation dialog.Note: If you are also prompted with an Internet Explorer Security Warning dialog, click the Run button.
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